Privacy statement


Use of your data Privacy-sensitive data, i.e. personal data, are processed through the websites , owned by Heavy Duty Industries BV (Refered hereafter as HDI). HDI respects your privacy and treats your personal data with due care and confidentiality. Your personal data are processed in accordance with the General Data Protection Regulation (GDPR / AVG).

In this privacy and cookie statement, we explain which personal data we collect and use, and for what purpose. We recommend that you read this statement carefully.

Use of your data

When using our website and services, you provide us with certain data, which may include personal data. For instance, we request some of your personal data when you place a info request. In addition, you may provide us with personal data if you post a response to one of our questionaires. 

The website also offers the option to ask questions by means of a contact form, on which you are asked to fill in various data to enable us to answer your question. Lastly, you can register for a newsletter or for events.

Depending in part on the actions you carry out on our website, we may process the following data:

• Name and address details

• Email address

• Telephone number

• IP address

• Login details

We use the aforementioned data to:

• enable you to use our services;

• enable you to purchase services through the website and use the functionalities of the website;

• grant you access to your account;

• IP address

• handle your order and provide information on its progress;

• send personalised newsletters on the basis of your interests and your purchase history;

• respond to questions that have been asked through the website;

• provide information on disruptions and maintenance of our services;

• improve our services.

Retention periods

The aforementioned data are retained for as long as necessary to provide our service to you and/or you are registered for our newsletter.


If you have given us permission for this, we can contact you by email and send you our newsletter. All communications sent by email include a link to unsubscribe.

Logging in via third parties

HDI offers the option of logging in to its websites by using your account with a third party (for instance, Facebook or Google). HDI is not responsible for the services of these parties. For information on the processing of data in connection with this method of logging in, please see the privacy policy of the party concerned.


We take appropriate security measures to prevent the misuse of and unauthorised access to your personal data.

Disclosure of data to third parties

HDI does not disclose your data to third parties, except if required to do so under the law or if this is necessary to supply a product or service.

Modification of your data

You can access modify your customer data by asking for your data in our records and stipulate which info you want to have deleted permanently from all our servers. Please send the email to We will confirm the updated info within 5 working days by mail.

Your rights

If you have provided personal data to us, you can send us a request to access, amend or remove those data. In addition, you have the right in some cases to restrict the processing of your personal data, to object to it or to export your data. To do this, you can contact us through


We use cookies on all HDI websites (such as and A cookie is a simple, small and temporary file that is stored on your computer. Cookies enable us to make our websites and services more user-friendly and better for you.

You can accept the cookies by clicking on ‘OK’ in the cookie banner when you first visit our websites. If you want to change your cookie preferences please contact us at

Type of cookie A

Functional cookies


Functional cookies ensure that the websites operate properly and that your data are stored.

Who places the cookies?

Scherponline, Google Analytics

Type of cookie B

Personal cookies


Among other things, these cookies register your interests and search and click behaviour. As a result, you will receive personalised offers and see interesting adverts on external websites.

Who places the cookies?

Facebook, LinkedIn , Google Ads, Bing, Hotjar


We use (sub)processors for our services. A (sub)processor is a party that processes personal data on behalf of HDI, enabling you to use our services. Byaccepting the cookie banner, you will give your consent to (sub)processors to process your data.

About this statement

Third-party websites This privacy statement does not apply to third-party websites that are connected to our website through links. We cannot guarantee that these third parties will handle your personal data in a reliable or secure manner. We therefore recommend that you read the privacy statements relating to these websites before using them.

Privacy and cookie statement amendments

HDI reserves the right to amend this statement. If there are any amendments, we will publish these on our website. We recommend that you check this statement regularly to ensure that you are aware of these changes.

Dutch Data Protection Authority

Naturally, we are happy to help if you have any complaints about the processing of your personal data. Pursuant to privacy legislation, you also have the right to submit a complaint concerning the processing of your personal data to the Dutch Data Protection Authority. You may contact the Dutch Data Protection Authority for this purpose.

Contact details If you have any questions regarding your privacy and our privacy and cookie statement, please contact Heavy Duty Industries BV at the following address: HDI – A Hofmanstraat 5A, NL-20131 BH Haarlem, Telefoon: +31 (0) 23 527 8282, E-mail:

This privacy and cookie statement was last updated on 1st Jan 2020.

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